Privacy Policy

1. Introduction

Welcome to Memes.KE. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://memes.ke and use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Any other information you choose to provide in communications with us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and geolocation data
• Browser type and version
• Device information (type, operating system)
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings, though disabling cookies may limit certain functionality of our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To communicate with you, including responding to your inquiries
• To send you updates, newsletters, and promotional materials (with your consent)
• To personalize your experience on our website
• To analyze website usage and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations
• To enforce our terms of service and protect our rights

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: You have given explicit consent for us to process your information for specific purposes
• Contractual Necessity: Processing is necessary to provide our services to you
• Legal Obligation: We are required by law to process your information
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided this does not override your rights

5. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics, email delivery, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Retention periods may vary depending on the type of information and the purpose for which it was collected. Generally, we retain:

• Contact form submissions: 2 years
• Analytics data: 26 months
• Legal and compliance records: As required by applicable law

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information (right to be forgotten)
• Restriction: Request limitation of processing of your information
• Data Portability: Request transfer of your data to another organization
• Object: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent for processing at any time
• Opt-Out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us using the information provided in Section 12 below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

11. Third-Party Websites and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If we make material changes to this Privacy Policy, we will notify you by posting a prominent notice on our website or by sending you an email (if you have provided us with your email address).

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Kenya, specifically the Data Protection Act, 2019. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Kenya.